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Frequently Asked Questions

Order Tracking
Depending on the item ordered a tracking number may be assigned. You can contact us to enquire about the tracking number or the stats of your order.

Returns Policy
Our Lifetime Guarantee means that you can send anything you order back for a refund (unfortunately this does not apply to any jewellery item). Shipping costs and any personalization may be deducted from your refund. Simply contact us from our website and let us know which item is being returned and why you are unhappy with it (so we can make it better next time!). We will send you the return information for your particular item so you can get your refund. EASY!

Secure Shopping
We use a Secure Socket Layer (SSL) Server for the transmission of all order information. SSL is the recognised Internet standard in encryption and security so your personal information and credit card details are safe and sound.

Irish Gifts that are Imagined in Ireland, Created in Ireland, Shipped from Ireland

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