|
Home > About Us
WE WILL MAKE YOU HAPPY!!
This is not your usual 'about us' page
Not so much US, US, US, as YOU, YOU, YOU, (ok, there is a little bit about us in it)
WE WILL MAKE YOU HAPPY!
Ok, that is quite a bold statement.
Let me qualify it by saying that we will make you happy in your dealings with us.
I cannot speak for how happy or otherwise you might be with your local Starbucks or Cable Company.
What I can guarantee you is that....
You will get a reply to any emails you send us.
You will get any product you order delivered and exceeding your expectations.
You will be treated like an actual human person if things go wrong.
Michael Green here, Owner and Director of this Website. Thanks for visiting our 'about us' page - we really didn't want it to be about us and more about what we can do for YOU.
I guess we really should tell you that we have been in business on the web since 1998 (so we will be here if you need to contact us), are based in Dublin in Ireland (the very edge of Europe - we are not sure if they still want us anymore), have shipped all over the world (even to your country!) and are constantly trying to be better (isn't everyone?) - but that would be just the usual ecommerce online gift shop blah blah. We want to be different - we want to actually DO WHAT YOU EXPECT AND WANT US TO DO.
I am probably just like you - I really hate it when.....
the stuff I order fails to turn up,
or is a big disappointment
or is near-impossible to return
or must be returned with 15 minutes of the parcel being opened or else the opportunity is lost
or when I email a website and never ever get a reply (happens all the time - I tried to buy a pair of work-boots from a very big online store here in Ireland and failed to get any kind of a response from 3 different parts of their website. All I wanted to know was if they offered half-sizes for their boots - no reply. Obviously too difficult to find out. I called them and got the 'press 1 for accounts, press 2 for sales, press 3 if you want to hear our latest telephone answering jingle' merry-go-round of hell..... I actually did leave a meassage in the end - no response. It looks like I won't be doing any work in the garden this year, unless this huge company actually does what it is WE INTEND TO DO FOR YOU - communicate, deliver, and respond to the customer (that's you).
Ok, its Social Proof time. People are very busy these days so I am sure you agree that it is really extra-gratifying when a customer takes the time to let you know what a great job you are doing. Here are a few of the hundreds of testimonials we have received from all over the world... (we're blushing!)
" You are a rare and wonderful find on the internet. " Cheri Clark, Frisco, Texas, USA
more
" Very pleased... so impressed Christine McDonagh, Auckland, New Zealand, 6th April 2012 more
" My grandfather's eyes were filled with tears. He was very happy indeed! " Elizabeth Rinaca of Scottsville, Virginia, USA, March 13th, 2008 more
" We were amazed how well they came out. My father even had people stopping off the street asking about his flag. " Michael Moroney, Fitchburg, MA, USA 5th July 2011 more
" First my son built a small Irish Pub.... magnificent... quality products " John Bradley, Quebuec, Canada, 16th May, 2012 more
more testimonials here
So there you have it.
Sorry if you were expecting a more corporate-speak 'about us' page but we just don't have it in us.
If you need any help concerning our quest to make you happy,
or if I can be of any assistance to you please call me at
++353 1 2893860 (from USA dial 011 353 1 2893860)
or you can also email me
Until then,
Best wishes from Ireland,
Michael
|
|
Subscribe to our Free Newsletter to receive special offers, discounts, coupons and new product alerts. Enter your email address in the box below.
Privacy Policy
|
|
Click to read this full testimonial
Click to read this full testimonial
Click to read this full testimonial
